Client Review on 216digital
Feedback:
To our new partners and friends at 216digital ~ I would like to say Thank You! As business owners we make countless decisions on a daily basis that impact the direction of our company. Admittedly, jumping into a project which would upgrade our website from approximately ten universal products to that of well over 1000 ‘specific’ products seemed overwhelming. 216digital provided us with the confidence, understanding and vision that we were desperately in need of. From the initial design until the time of launch, the level of communication, thoroughness and design work were exceptional. It was abundantly apparent that the 216 design team listened to our needs, gained a comprehensive understanding of our market and initiated a plan of action that would deliver the intended results. Launch day will forever be remembered as a milestone for Big League Lawns. Our new site had been designed to immerse customers with the information are were seeking while making certain that the amount of product information does not overwhelm them. Through the vision of 216digital, they were able to provide our customers with a full spectrum of information ranging from casual browsing (need to know information) to specific product details and specifications. Lastly, the most exciting and unforeseen result was the significant decrease in phone calls to customer support. The redesign now provides customers with a superior shopping experience that in turn has increased our own internal efficiency and productivity. Employees once assigned specifically to customer support have now been provided opportunities to establish new goals that benefit the overall growth of the company. For any size company looking for an exceptional experience, I would not hesitate to recommend 216digital. They promised… and delivered!
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
