Val-Ed Joint Venture, Llp
Client Reviews on Val-Ed Joint Venture, Llp
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Reasonable price, easy to set up, no crazy fees, and most importantly, super friendly and helpful customer service!! Wish I knew the front dest lady's name to give her a shoutout, cause she was awesome! ?
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Would never recommend to anyone. We never have internet and when we do it is so slow and constantly drops. And don't try call customer service, it's a joke. They tell you they will call you back and never do. If you wanna pay for no internet and rude customer service then go with these guys.
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Very disappointed their tv package is analog and not local stations
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If you like watching the loading animations spinning in circles indefinitely and unresponsive websites, 702 communications is for you!
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I have had this service for about a year and they hooked someone else up in my apartment to my internet. Typically when I have issues I just wait a day and it goes back to normal, well this time it did not. So i called into the service help desk. Put in a work order and they said someone would be contracting me within the hour to set up an appointment to come fix it. Well 3 hours later and no call so I called them back. Now i have to wait till tomorrow for them to come fix it, leave work when they call so they can get into my apartment. So now 4 days without internet, customer service that does not stand by what it says it's going to do, they caused the issue and now I have to take time off work. I feel in instances like this a good customer service when it is the company's fault should work better on accommodating the customers hours and be over right away to fix the issue. But when I called to get their service they were over here hooking things up before I hung up the phone! Probably going to start looking for a new provider.
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I have been without WiFi for four days. The support team is very friendly but seems to be unfamiliar with the modem that i am renting from them. My issue has been escalated three times now but i still have no service.Personally i would not reccomend using 702 as a provider.
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Great internet service!
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The best internet and customer service in the area. I've had cable one, Midco in the past but for the price and service I've received, it's the best one in the fm! Download and Upload speed has always been as promised.
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The internet service is the worst and trying to get the issue resolved has been terrible.
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Wish I didn't have to receive my internet from here. Forced to by my location because no other providers take my area. When i called i was put on a 10 minute wait and was greeted by some one who was rude. Can't wait until any other provider moves into this area.
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