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Client Reviews on AAA Sarasota

    • 3.2
  • 5 Reviews

Most helpful positive review

0 people found the following review helpful

By Vicki Bramel Oct 21, 2019

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Most helpful critical review

0 people found the following review helpful

By M Negron Aug 21, 2019

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Feedback:

Good food reasonable prices

Feedback:

Love this place. Very kind and helpful. Employees are the nicest people.

Feedback:

Great place and friendly people

Feedback:

I put in a service request to be towed, the wait time was three hours. I waited that time and received a call that a truck was on its way just at the last second of the three hour wait. Forty minutes passes still no truck!! I look at the app for a status update, Because it had been so long to find out they pushed me back another three hours. I called to get better service and answers their hold times to talk to the 1st rep was 10 mins just for them to send me to a manager was another 5-7 mins. I had to call three times for them to still not provide me an answer as to when someone was coming! I ended up waiting until 12am the next day for someone tow me. I would like to add I have a new born!! I am glad I made arrangements for someone to pick her as soon as the car broke down before calling AAA ACG south for towing services contracted with BASS in the Sarasota area who all have failed me today. This is over a total of 13 hours of being stranded!! To be fair AAA only made me wait 7 of those. Suggestions get more contracts in the Sarasota area ACG south !!! Contracting with only one company is not going to provide Adequate services in this area!If I could rate today’s experience I wouldn’t have even given you a one star review but I had to be default in order to advise of your poor services

Feedback:

$35 per ticket to help us old folks with airline reservations. No thanks.

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