Client Reviews on State Farm
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Ana was very professional and also beyond nice!!!. Thanks
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This agent and staff is great to work with. They are patient, kind and willing to help and answer any and all of your questions.
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Staff is always very friendly and helpful!
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The staff answer all the questions you may have and are very informative. They treated you like family.
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They do things the honest way and thay care about you. All you have to do as a customer is pay your bill on time, they do everything else your best interest.
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Alex always handles any concerns timely!
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Great service
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State farm is a switch and bait company. I called into to get Insurance i advise them i am going through a divorce. They said no problem you are legally still married we will put you as married and your rate will be 137.00 a month adn 2.00 to sign up for Autopay. That's right you have to pay state farm to take your money!! I look at the autopay on my bank account after i already paid my 1st month at 137.00 they take out 181.00. I call them and ask what is going on? Alex Toole calls and emails me saying our team saw you are getting a divorce and removed the the discount for being married. I'm legally still married. I'm not divorced. Does not matter they said. DO NOT TRUST ALEX OR STATE FARM THEY ALL LIE!
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Mr. Alex Toole and his staff are Professional and very caring. I highly recommend them to do your auto and renter's insurance TODAY (and no they did not give me any credit for saying this, it comes from my Heart)
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I didn't even want to give one star but apparently you have to in order to be able to post. This office is shady and incompetent. They can't even hand a simple state to state transfer, they charge premiums when they shouldn't, they don't give information about any credits that should be applied to an account even when asked specifically. It is very hard to speak to someone when calling, more often you get the answering machine rather than an actual person and they do not return calls or emails. I too would like to give a negative 5 star. Beware!
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