Allegra Print & Imaging
Client Review on Allegra Print & Imaging
Feedback:
Can I give less than one star? Too bad. I will never take my printing here again. I went back recently remembering a very good experience there years ago. The staff has changed. First, it took three separate days/visits to get anything done, and that means two weeks passed as I tried to find time to go into the city repeatedly. They scanned my image and didn't tweak it even slightly before emailing a proof. The proof showed my vibrant image as dull and foggy, totally unacceptable. By the second visit, I saw a proof in hand which was not great. Next came sticker shock. The project would be wildly expensive - and they were justifying part of the cost based on the work they had done on the proof! I would never have presented a client that first proof to begin with! I kept lowering my expectations so as to lower the project cost. Finally, I had to settle for fewer prints, at a very small size, and it was still expensive. It was 4:45pm on a Friday and they said they couldn't run the prints at that time. "Nothing is going to happen today," I was told. On Monday, 9:03 a.m., I called as soon as they opened to cancel the project because it was not what I wanted or could use. I felt that I was roped into the bill because I was now told that the printing was already done!!! Unbelievable. And twice they told me how my artwork should be done/printed! How rude! If I am paying tons of money, I should have the art set as I want it. I then went to Staples and, believe it or not, in one day, two trips (drop off and pick up two hours later), the print technician there did a fabulous job at a fraction of the cost - and I got exactly what I had originally wanted - without attitude.
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