Allstate Insurance Agent: Bill Goble
Client Reviews on Allstate Insurance Agent: Bill Goble
Feedback:
I don't usually leave bad reviews, but I called this morning to make a very simple address correction on an insurance binder and was met with immediate unprovoked attitude. The man on the phone was unhelpful rude and condescending, and at one point asked me "how this was his problem". Confusing question, being that it's literally your job to help people with their insurance policies? When I asked to speak to someone else he got angry and informed me that HE was the broker. I don't know how someone so unprofessional / lacking such basic communication skills can possibly run a business. Will be referring all my future customers to any broker except this one, Bill Goble gives Allstate a bad name.
Feedback:
Bill Goble has been my Allstate agent for over 20+ years and has always been there for me and my family to provide excellent customer service and providing us with all the information and knowledge about the insurance products we have needed. when we have had to submit an insurance claim he responded immediately and made the process smooth. There are not many out there like him.
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