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Client Reviews on Allstate Insurance Agent: Brian Randall

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    • 4.4
  • 7 Reviews

Most helpful positive review

0 people found the following review helpful

By Kendal Russell-Hamed Jun 18, 2019

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Most helpful critical review

0 people found the following review helpful

By David B Oct 18, 2019

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Feedback:

We were customers for over 12 years without a claim. When we finally needed Brian Randall at Allstate, we were very disappointed. We had a individual policy on my wife's wedding ring for those 12 years. When she lost the ring in an accident, Allstate gave us the run around. They tried to pay out less than half the appraised value of the policy that we paid for 12 years. We had to work with some Allstate person that was not inside the agency. The whole process took almost 2 months, we didn't get the value out of the policy, and we left Allstate. They are not there when you need them. I would hate to see how they handle a more serious claim.

Feedback:

Knowledgeable staff combined with a product and brand that speak for themselves make Brian's office the perfect place to insure my assets! They take time annually to complete policy reviews and have always been very expedient with my requests! Give them a call :)

Feedback:

Super agent and great agency to do business with.

Feedback:

Excellent Agency! Saved lots of money! However, even if I did not save anything at all, I still would have switched, because Brian and his team's service is unmatched. They truly care about the customers.

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They always supply candy for children when their parents are busy.

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Great customer service.

Feedback:

Great service

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