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Client Reviews on Allstate Insurance Agent: Edward Bartel

    • 3.9
  • 7 Reviews

Most helpful positive review

0 people found the following review helpful

By Skylinez07 Sep 27, 2019

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Most helpful critical review

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By Bobcatt Ryder Oct 18, 2019

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never answers their phone.

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They are very friendly and helpful here. Pricing was right also

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A full service insurance agency with a great team of agents eager to help. They sell insurance for auto, home, life, business and much, much more!

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The staff members here are absolutely great. Usually find you all the discounts you need.

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Every question answered is promptly and with detail that is easily understood. They have had my back often and always up to date

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This office dropped the ball several times in regards to my insurance. I switched over from progressive and it was the worst process I ever had to deal with. I filled out the paperwork, had pictures taken of my 3 vehicles. Then what do you know ... i get letters in the mail stating that my collision was dropped because the pictures were never submitted. I had to refill out all the paperwork. Ed came to take pictures of 2 vehicles and the 3rd was brought to him. He said he'd take care of everything. Months later, what do you know it ... 1 of the vehicles was never switched back. I called to say how that was incorrect; which in itself was not an easy task. I talked to 2 associates on different occasions, neither of which called me back. There is really only 1 woman at the office that was helpful, she was an angel to work with. Instead of billing me from that point forward, I received a bill to cover the entire period. And let's not even get into how the policy went up by several hundred dollars after 6 mo. The mistake the first time around should have been rectified by the office. But apparently efficiency and good customer service is too much to ask for. I wouldnt exactly say I was "in good hands" with this office. Bye bye allstate! Never again!

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A family run office with great staff and a full line of competitively priced insurance!

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