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Client Reviews on Allstate Insurance Agent: Kelli E. Davenport

    • 3.8
  • 6 Reviews

Most helpful positive review

0 people found the following review helpful

By debbie hunter Sep 27, 2019

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Most helpful critical review

0 people found the following review helpful

By Kelsey Richard May 18, 2019

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Feedback:

Truly a gem

Feedback:

I went here twice and each time I went, it was a dreading experience. After my second visit, I won't be back because they only care about money.I am not writing this review to trash talk about this all state location. Hence my two stars. I want to share my experience. I believe that when your getting insurance, it is important to build a good relationship and be able to communicate.The young lady that help me find a quote, rush me through it. The sad part is that I was the only one there. She didn't even help me customize a quote to fit my needs. The quote she gave me was the one she wanted too. It was like it's my way or the highway. I left. I decided to go with state farm. State farm gave me a better quote with full coverage for way less than allstate.

Feedback:

Starting to really question whether agents know the business they are selling and can they provide real customer service. I will probably move my business to a different insurance agency.

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I arrived at the office a little later than my scheduled time but there was no problem my business was completed and I still made it to my daughters home in time to fix her faucet in time for dinner.

Feedback:

Kelli is very professional and took the time to listen and make suggestions regarding my policy. She spent 40 min of her time on the phone with me. We chatted like we were long time friends. Such a rare occurrence in today's day and age. I have been an allstate customer since 2012 and have always been happy with my plan. Thanx Kelli

Feedback:

The experience is awesome! Staff are very attentive and work effortlessly to make sure you're satisfied!

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