Edition:

Client Reviews on Allstate Insurance Agent: Matthew Flesch

    • 4.1
  • 14 Reviews

Most helpful positive review

0 people found the following review helpful

By Catherine Sarah Aug 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Marie Lohr Jul 19, 2019

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The agents here are friendly, efficient, knowledgeable, and very helpful. My experiences with Matthew Flesch Allstate Agency has been entirely positive.

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never met him

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Great customer service and great rates with this agency your in good hands

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Very helpful great agency with awesome agents, I’ve recently switch to Allstate and it was very easy because of one of their account manager “Deborah Bigley” she helped me with every step of the paperwork and everything she is absolutely amazing person! Thanks so much Deborah Bigley!

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This office makes having coverage on your car and property effortless. The few times I made an inquiry about something I might have been confused about, or wanted a part of the policy changed, I have one "go to" person there that immediately followed through to my satisfaction.

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ALLSTATE NEEDS TO TAKE A LONG, HARD LOOK AT THE WAY THEY MANAGE ACCOUNTS! Allstate has a policy of transferring accounts to another local agent if your agent leaves the company. Without any input from the customer who is paying for said policies. AND THEN MAKING IT AN OLYMPIC FEAT TO SWITCH YOUR POLICY HOLDER TO ANOTHER AGENT WITHIN ALLSTATE. If you succeed in getting your policies transferred, THE AGENT WHO YOU DIDN'T CHOOSE AND REQUESTED CHANGED WILL STILL BE THE ONE TO PROFIT FROM YOUR POLICIES EVEN THOUGH THEY ARE NO LONGER MANAGING THEM! This agent is unresponsive to customers! Our policies were given to this agent after David Quist, our former agent, left. We have been extremely disappointed in the way this agent works. Communication comes from different employees every time, none of them being Mr. Flesch himself. We moved in the beginning October 2018, and as of mid July 2019, they have ignored numerous requests to correct our account information which has prevented us from receiving correspondence from them in a timely manner. Choose someone else, unless you like paying to be ignored.

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Great staff, easy to get changes fast!!!

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I dont even want to give you a star. have answer a single phone call or email I will be switch when my premium is up

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Matthew and team are the best!!

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Very pleasant experience. Saved me about $500 on my Auto/home insurance.

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