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Client Reviews on Allstate Insurance Agent: Monica Titley

    • 4.7
  • 14 Reviews

Most helpful positive review

0 people found the following review helpful

By Peter Bonnes Oct 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Derek Rodriguez Aug 18, 2019

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Friendly. Courteous. Fun. Honest. Efficient.

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I’ve had a great experience so far with Allstate. They are super responsive and have handled all of my needs in a timely manner. The staff are very friendly and professional.

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Lily, who works at this agency, was exceptional in the service she provided us. She took the time to follow-up with our questions and provided expert knowledge that agents through other agencies were unable to provide. You couldn't be in much better hands than Lily's, with the the high level of dedication and thoughtfulness she displays.

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Monica is an amazing person who really cares about her customers and team. She is very involved in the community and is all about giving back. I highly recommend her Agency!

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AVOID THESE CLOWNS, THEY WILL COST YOU MORE THAN MONEY! What is the point of an in-person insurance agent if not customer service?I cancelled a policy because I sold my vehicle and was told everything was done and finalized. Fast forward a few weeks and I'm sent to collections for THEIR mistake. I was never once told that I owed money when I cancelled the policy. Even then it wouldn't matter because I had autopay setup through THEIR system. They never sent any letter saying that I owed money, they just turned off autopay and sent me to collections for their ineptitude.

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Everyone is very helpful!

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Lily did a great job getting me the information I needed.

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Unfortunately i have had to use my renters insurance at christmas. Can't say enough good things! They were so awesome! Had to stay in motel & made sure everything was taken care of. The hotel could have me a few days & they made plans for another place for me to go if i wanted. This company was the best!!!

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Very helpful with what you need. I've bought and sold allot of vehicles and campers and they are right there with the service required. Thank you to who work at the Sun Prairie office. ??? You rock!!!

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My very first encounter with these ladies was excellent. Since then they have gone above and beyond to resolve an issues or questions that I have.

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