Edition:

Client Reviews on Allstate Insurance Agent: Robert Lucas

    • 4.7
  • 17 Reviews

Most helpful positive review

0 people found the following review helpful

By David Deswert Oct 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Jenni Tackett Oct 18, 2019

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Feedback:

I would have given 5 stars but every year our insurance ( auto ) has gone up and our driving records continue to be excellent. The only response I get is : " Welcome to North Carolina. " There must be some way to either reduce or at least keep the cost the same. Also, whenever I ride in someone else's vehicle the drivewise app thinks it is me driving so if they speed or brake hard the app thinks it's me and I get dinged for it.

Feedback:

I have been apart of Allstate for quit a few years now and I have had nothing but a great experience with them. Great people, Bob is a great person and will help you in any way possible. Thanks Allstate crew!

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excellent

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Amazing to deal with. Always looking out for my best interest.

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Wow! What a difference Personal Service and Friendly People make.... If you have to have insurance then these are your people. From Home to Auto and Life Insurance plus Retirement Saving... A one stop shop for all Financial Protection

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HAD $60 INCREASE W NO NOTIFICATION - WAS TOLD I HAD DOUBLE THE ACCIDENTS I CURRENTLY HAD ON FILE (VERIFIED THAT IT WAS INCORRECT ON HER PART). WAS VERY RUDE AND DID NOT CARE AT ALL THAT I WAS UPSET. CANT BELIEVE AFTER ALL THESE YEARS I WAS TREATED SO POORLY. GET SOME KNOWLEDGE BEFORE YOU SPEW OFF AT YOUR MOUTH! NEVER EVER AGAIN! BYE BYE ALLSTATE!!

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The Allstate? Robert Lucas team is always helpful, accessible and responsive- I’ve been a client for 20 years!

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Hanna is AWESOME!

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Allstate customer service is awesome. Anytime I need help with my policy I confident I'm getting the best service available! Danielle, one of the agents there is awlays positive and helpful! I'm glad to have this team behind me as a customer!

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The staff at this agency are very courteous and professional. Each time I call to request information, their response is always prompt. They are willing to answer any questions and they work with me to find solutions to any issues. I am very pleased with the service I have received from this agency.

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