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Last Updated May 1, 2025

Client Reviews on Allstate Insurance Agent: Susan Semanate
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- 4.0
8 Reviews
Feedback:
Are they even in business?? You wouldn’t know.
Feedback:
The Susan Semanate's office is a great office. Susan has a great staff that are professional and very knowledgeable. They gained my trust by answering every doubt and question I had. I started with one policy and by now, I have multiple policies with them. Thanks to Susan and Rebecca who have gone above and beyond.
Feedback:
I have interacted with many of the team members within the Semanate agency (Susan, Carlos & Rebecca). Every interaction I have had with a team member has been positive and they are able to address any questions or concerns I have. Insurance is complicated, but the Semanate agency breaks it down so that I thoroughly understand all aspects of the policy. Price is important, but having an agent that assists me in time of need is more valuable to me.
Feedback:
Absolutely just great has met my expectation and Beyond throughout the years.
Feedback:
Susan and her staff make you feel like family. Happy to have her as my agent!
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I receive excellent customer service from Susan. She is always very helpful, knowledgeable and a pleasure to talk to. I'm glad to have her as my agent.
Feedback:
Best Insurance Agent period. I had my home insurance and my auto with 2 different companies trying to save money. I called Susan and not only I was able to save money by combining my policies with Allstate but I also have better coverage and a life insurance policy to protect my family. Thank you Susan and your friendly staff for all your help
Feedback:
DO NOT GET ANY POLICY WITH HER. She is unresponsive and even got my address completely wrong on my condo policy for first 4 months. I did not have insurance because she simply did not care and I still paid and never got the refund for the wrong address period. When I finally sold my condo she sent the policy refund to the sold condo address intentionally making it not retrievable. VERY UNPROFESSIONAL AND WILL TAKE EVERY DIME OUT OF YOU
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Allstate Insurance Agent: Susan Semanate
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