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Client Reviews on Allstate Insurance Agent: Tonda Phillips

    • 4.0
  • 13 Reviews

Most helpful positive review

0 people found the following review helpful

By Rhonda Woods Aug 19, 2019

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Most helpful critical review

0 people found the following review helpful

By LYNN Horton Mar 19, 2019

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Nothing but good to say about these people.Thanks Allstate.

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AWESOME PEOPLE AND GREAT SERVICE

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Paying customer

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They ate there for all alstate customers not just theirs. They will assist you with finding the cheapest but what fills your insurance needs

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Used this office for 10 + years when I called to cancel insurance they did absolutely nothing to keep me as a customer. ?

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#1 in town

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She worked with me when I lost my job and I needed to lower my bill. You don't find that very often.

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0 stars they charged me and my mother twice in 2 months!! Also charged a 20$ fee(both accounts) when the second one didnt go thru even tho they had the first payment and this office said there nothing they can do!! Also our banks charged $35 fee (each) when they were returned!! Contacting a lawyer to get my money and my mothers back and it will cost them more in court!! You just dont do that!! Also will be contacting home office letting them know this office is useless and might as well not be opened bc they are double charging and "cant do anything about it. It will have to be paid or insurance is cancelled! 10 other family members are switching from this company also bc they dont want this office to do that to them!!

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Vanessa Garcia was so helpful. Customer service was A+

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My parents and I have been with Allstate through Tonda's agency for 5 almost 6 years now. We normally deal with Vanessa Ocampo and she does a fantastic job that answering all of our questions and making sure that we do feel in "Good Hands". Before Allstate my family and I were insured with Farm Bureau, we had several bad experiences and felt as our questions were never fully answered. Everyone at this agency does an AMAZING job at what they do! My family and I could not be any happier! Definitely one of the best agencies in Surry County!

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