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Client Review on American Family Insurance - Cathy Leaver

Feedback:

We had a flood in our basement and the monthly payments went up $900.00 and they did not even notify us of the change. We had to scroung for the money. They are making us pay off our carpet from the flooding for the next five years!!!! Never in my life have I heard of an insurance agency doing this. The reason you make the insurance payments to begin with is putting money into their business so if customers have an emergency it is handled without an increase! I am very disappointed with their business conduction.

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