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Client Reviews on American Family Insurance - Jonathan Leeper

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    • 4.4
  • 9 Reviews

Most helpful positive review

0 people found the following review helpful

By Andrew Launphear Oct 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Patricia Wesley Nov 19, 2018

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Good friendly people and service

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Super friendly

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This isn't my agent, but I go in every month to pay my bill and the staff is always super friendly and helpful!

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This place has been Great to my family wouldn't pick anyone else for my insurance.

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Wonderful people ..always willing to answer and questions I have .

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Extremely friendly and always willing to explain any policy issues and they love to help people AAA+

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I have had nothing but great experiences here! The whole team is very professional and show outstanding customer service! I recommend them to anyone!

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Agent doesnt return calls.....,..my boyfriend has left messages since last friday for this agent to return a call regarding a case...we have gone in and dropped all of the necessary paperwork.....as of yesterday morning the physcian and chiropractor had recieved no correspondence from this agent...he has had the paperwork since 10/2/18......he is still waiting for a phone call back went into office yesterday morning and requested a phone call today...... at 2 pm today called office...no agent....roadblocked by secretary......the ONLY call that was made was to my phone bright and early monday morning reguarding my review....now it has turned into a calling contest...in the meantime we have somone who has been off work since Sept 27th injured with no income....no one cares.....he is injured....cant work ......How pathetic...and you wonder WHY you get a 1 star review....you have the paperwork and have had ample time to file the paperwork.....you do not return calls when asked to he derserves better than this....

Feedback:

Great agent and a great team!!!!

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