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Last Updated May 1, 2025

Client Reviews on American Family Insurance - Ty Schraufnagel
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- 5.0
18 Reviews
Most helpful positive review
0 people found the following review helpful
Most helpful critical review
There are no negative reviews on American Family Insurance - Ty Schraufnagel
Feedback:
The best Agency l have ever dealt with, great with customer service, great staff with high notch professionalism. Keeps me updated on my policy, new changes and and follows up in case of anything. I highly recommend Ty Schraufnagel Agency.
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By far the best insurance company I’ve ever worked with. Friendly, honest, reliable, dependable and timely. Couldn’t be happier! Ty, and the crew are great!
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Amazing service and their employees really look out for you
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Ty started the process, because Justin was out of town with a family emergency. We decided to go with their quote. We ended up working with Justin and purchased home, auto, and umbrella. They all were very friendly courteous and knowledgeable. Thanks Rich and Marlys
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Awesome service. Curt took the time to call me after hours to ensure my policy was still in good standing and paid up. I appreciate the extra mile and thank them for the continued good service. Keep up the good work everybody!
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I walked in to American Family Insurance in San Tan Valley and was very much impressed with the friendliness and professionalism of the staff. Joe was extremely helpful in customizing my home insurance needs. It was a great 1st experience! Thanks! Cheers! MK
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Tyler is second to none. Try him out like we did and see why. Bill and Debbie Kenney, Florence
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When we purchased our home in Arizona we were halfway across the country.. sorting out all the details was extremely difficult but the easiest part of the process was definitely our home insurance! We started working with this agency as a referral for home insurance from our real estate agent and what started as needing just home insurance ended In us switching all of our insurance to American family. Justin is absolutely amazing! He goes above and beyond to make sure even the most minor details are taken care of. I would highly recommend him and the Ty Schraufnagle Agency as a whole!
Feedback:
After shopping around for insurance for about a week had the pleasure of having Joe call me. His pleasant tone and empathic style of selling was non-pressured and made me feel relaxed. Insurance is something very little people know a lot about but Joe made the process very understandable and relaxing without pressure but meeting all my needs and questions. Meeting Joe in person I can say he is a wonderful man and someone I would trust taking care of my entire family’s needs. A true hometown agent!
Feedback:
Just a short note to thank Johanna for going above and beyond expectations . She helped with problems associated with farmer's insurance, and there are many. I would hope that all insurance professionals were as concerned and helpful as her .
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