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Client Review on ANV Travel Service - Agência de Turismo em Foz do Iguaçu

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(Translated by Google) The company's information policy is faulty. I booked a tour and canceled in advance and informed about a fifty percent fine, which is illegal and furthermore that this fine was a requirement of an outsourced company that would make the tour. The reservation made at Rafaim Churrascaria took over an hour to be found, so we missed the initial show. Also in the suggested city tour the exit is not from the hotel but from another hotel. Nothing to complain about, if the point of departure was not fifteen minutes by foot ... or ... far. Faulty Information Again(Original)A política de informações da empresa é falha. Marquei um passeio e cancelei com antecedência e informado acerca de uma multa de cinquenta por cento, o que é ilegal sendo ademais aduzido que essa multa era exigência de uma empresa terceirizada que faria o passeio. A reserva feita no Rafaim Churrascaria demorou mais de uma hora para ser encontrada, assim perdemos o show inicial. Ademais no city tour sugerido a saida nao é do hotel, mas de outro hotel. Nada a reclamar, se o ponto de saida não fosse quinze minutos a pe...ou seja...longe. Novamente informações falhas

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