Edition:

Client Review on Atlantic Collection Agency Inc

Feedback:

The level 1 agents answering the phone are typical of a collection agency. Marc at the next level, however was fantastic. I had paid off a medical bill and he was possibly the most helpful customer service agent I have ever encountered when I had an issue. The low scores are likely people angry at debt that is their own fault, or a misunderstanding of credit systems and not anger directed at the company.

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