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Client Review on Axis Viana BusinessSpa Hotel Viana Do Castelo

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(Translated by Google) Staff not friendly. Hardly speak English. There was too little lighting in the room, making reading almost impossible. In the bathroom there were two plastic cups that were not replaced and no tissues and body lotion etc. Moreover, I do not understand how it is possible that in a TWO room there is only one chair and also no desk with chair. Isn't this a 4 star hotel? The information was also lousy. It was not until half past seven in the evening that you could read what was on the menu that evening in the restaurant. By the way, the restaurant was the only positive thing about the hotel. Great dinner buffet and very extensive and tasty breakfast buffet.(Original)Personeel niet vriendelijk. Spreken nauwelijks Engels. Op de kamer was te weinig verlichting waardoor lezen bijna onmogelijk werd. Op de badkamer waren twee plastic bekertjes die niet vervangen werden en geen tissues en bodylotion etc. Bovendien snap ik niet hoe het toch kan dat op een TWEEpersoonskamer er maar Één stoel staat en ook geen bureautje met stoel. Dit is toch een 4sterren hotel? Ook de informatie was belabberd. Pas 's avonds om half acht kon je lezen wat er die avond in het restaurant op het menu stond. Overigens was het restaurant het enige positieve van het hotel. Prima dinerbuffet en zeer uitgebreid en lekker ontbijtbuffet.

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