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Client Review on Big Frog Custom T-Shirts and More

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EXTREMELY UNPROFESSIONAL! I only gave one star because I had to..I have been growing a company for the past year and a half. Big Frog Novi is an establishment that I've gone to a couple of times to get garments made. The first time they got the file wrong and printed them anyway and pretty much told me that I was stuck with the shirts. "I'll throw them away" my Secretary was told by Doug (the owner). We came to an agreement to reprint half of them and I thought we could move forward. Now, our return order was printed and ALL of the shirts have a discolored "square" on the front and back of them. Looks EXTREMELY unprofessional. And of course Doug is giving me all kinds of excuses as to why and that he doesn't want to make them right. Furthermore, we had some coats embroidered by the same place and the center of our logo was done in the complete wrong color. Do you think they would assist us in fixing this? Nope. You're just stuck with them. So I spent over $1,000 on coats, shirts and hoodies and NONE of them are right. DO NOT GO TO THIS PLACE IF YOU WANT A PROFESSIONAL JOB!!!! THEY WILL DO WHAT THEY WANT AND DISREGARD WHAT YOU TOLD THEM YOU WANTED. AND THEN TELL YOU THAT YOU'RE STUCK WITH THE BS THEY GAVE YOU.YOU'VE BEEN WARNED!!!!!

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