Edition:

Client Reviews on State Farm

    • 4.3
  • 10 Reviews

Most helpful positive review

0 people found the following review helpful

By Alexis Hampton Jul 19, 2019

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Most helpful critical review

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By traxxashater Oct 05, 2019

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They make me feel at home.

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Every time I talk to Bill its the same thing. Takes forever to pull up my stuff, keeps trying to talk me into more expensive insurance, and has to call back with a quote. He never calls back unless you want the expensive insurance. I wasted my whole lunch break waiting for a call back to get my title registered which I needed insurance for. When I talk to the lady there, I can never remember her name, she has me pulled up instantly and adds a vehicle or takes one off or anything I want in no time at all. Doesn't badger me with more expensive insurance, and she's very nice. She never has to call back for anything, she does it right there on the spot. Still no call back from Bill. I'll be sure to deal with someone else next time.

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Great agent. Super friendly staff.

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Always has a friendly face and wxplains everything.

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The only insurance agency that I'll ever use.

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Very helpful and friendly, thanks Bill

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I switched to this State Farm agent a little over a year ago due to poor service at another agent and could not be happier. Anytime I call or have questions they are quick to help and very friendly. Thank you!

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Couldn't ask for a better agent and staff! Alex and Lyndsey go above and beyond to satisfy customer service needs and Bill is truly a stand up guy. My business will be with Bill Moriarty State Farm for years to come and I will always recommend them to friends, family, and strangers! Thanks for your hard work and dedication.

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I recently bought life insurance from Lyndsey who was absolutely great on explaining each plan and working with my budget! I would highly recommend this agency and Lyndsey!

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After 25 years of being a loyal State Farm policy holder I was dropped because my family (3 drivers) had four auto claims in three years. Two of the accidents were not our fault and the total payout was approximately $10,000...far below the premiums paid over the years without any claims. After receiving a form letter from State Farm informing me that our policies would not be renewed, Bill Moriarty tried to make me feel better by explaining that State Farm has the lowest non-renewal rate in the auto insurance industry. Really? That's supposed to make me feel good about the decision? So much for being a Good Neighbor. It turned out to be a good thing since I found another company with lower premiums compared to State Farm (I guess I wasn't such a bad risk after all). During my call to Bill's office to cancel my policies (home, auto, personal property) I was treated with complete indifference. There was no sorry to see you leave or thank you for being loyal over the years...simply you'll get a refund for unused premiums in three weeks.I understand the business of insurance, but I think State Farm's decision is very short sighted and provided very poor customer service. They've lost my future premiums and I will tell my story when given the opportunity. I am no longer a promoter and have become a detractor of State Farm. In the future I will not consider any of State Farm's products when making purchasing decisions.My advice is to shop your insurance regularly to ensure you're getting the best rates and think very seriously about doing business with State Farm.

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