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Client Reviews on State Farm

    • 4.6
  • 12 Reviews

Most helpful positive review

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By Clint Brown Oct 18, 2019

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Most helpful critical review

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By Jennifer Brandy Oct 18, 2019

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The best State Farm agent around. Really goes above and beyond. Genuinely cares about his customers.

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I HIGHLY recommend this State Farm office. Thorough, polite, quick with responsive time, quotes and estimates. I was impressed with this office I decided to finance my vehicle through the State Farm bank gave me a great rate, reduced my monthly payment. Thank you!

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Excellent friendly customer service. Heather was awesome and very helpful Thank you

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Great staff, very knowledgeable, they always return calls and are super helpful. I've had great rates with them for years for all my insurance needs and they always go that extra step to insure I have the best coverage for the best cost.!!

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Everyone at Blake Thomas’s office is extremely friendly and helpful! They have always been available to answer all of my questions and make the right insurance decisions for my family!

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Blake Thomas and his staff are very professional and helpful. They have always been quick to help with whatever I needed. Blake even took the time to sit down with my son when he first got his license and advise him on the seriousness of driving. Blake goes above and beyond his duties as an insurance agent.

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Courteous, helpful staff.

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We had State Farm for 20 years. For 17 of those years, we were lucky enough to never need them or file any claims. We had 3 vehicles on the policy. After 3 accidents (in a 2 year period), 2 in which we were not at fault and the other drivers were ticketed, and 1 accident that my daughter was at fault (her car had no damage and the other car was minimal damage with no injuries), they chose to cancel us, all 3 of us! We all have safe driver with ZERO points (ever) on our licenses, and they canceled us! But that was just the beginning! I went to get new insurance and was denied at several large companies! I was finally able to get some answers from one and learned: State Farm royally screwed us... BAD! They reported the accidents to the insurance data base (Lexis-nexis) as FIVE accidents and listed is at fault in all of them! As far as can be seen, it looks like they duplicated a couple of the accidents that my daughter was in listed me as a driver (2 accidents on the same day, same car, same pay out) I wasn’t even present during either of them. State Farm also reported to the State that my husband had no insurance and they suspended his license over it. Funny part was, it was MY car listed not his. We have never lapsed insurance, ever! State Farm said, oh sorry we will fix it. Jokes on us that we actually believed they would take care of it! I wouldn’t recommend State Farm to anyone! We were lucky enough to have our new company help us fix what State Farm did!

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What a fun, friendly office! Always greeted with a smile when I walk in. Staff is very knowledgeable and helpful, as is Blake! Highly recommend this office!!!

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Today I reached out via email for information from State Farm on a new policy. Heather promptly responded and answered all of my questions and provided clear information. We have been State Farm customers for years and have been working with Blake Thomas' team since relocating to Florida. They make insurance easy:)

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