About - BrightStar Care Elmwood Park

Overall Feedback:

I would not recommend this company. That exact situation above with the 94 year old lady happened with me and my friends. When asked to be removed from her they cut your hours. Then when I stopped picking up hours the husband called and asked me what was the problem. I explain he gave me more hours. In between this time my aunts help started to decline so weekend started to become family time since I worked various hours Monday through Friday. One weekend I picked up a shift for them and I asked (which you can ask an employer to do because I’m not on call) only to contact me Monday through Friday normal business hours in a group texts. Here the copy and paste of the conversation since I can’t upload a screenshot. There’s three people in this text Albia, and the Owners wife and myself.Myself:When discussing or wanting me to confirm a schedule please contact me during normal business hours Monday -Friday. Please and Thank you Owners Wife: Yeah I know. She's history. Don't respond to her at all. Myself: So when my last day Owners wife: She should have confirmed. I don't think she's interested in more shiftsOwners wife: Sorry for confusion! This response was intended to address no call no show. Mind y’all I was at a clients house I picked up Saturday from 3-12 pm. I can’t think of jesse’s wife’s name but when she realized she wasn’t directly texting Albia that was her response. This was in July So again I continue working part time it’s September My aunts on hospice at this point now I inform them of this. Every other week I have to take off for my aunt. My aunt was on life support for a week. I asked for just That day off . As I planned the funeral arrangements I’m still working?. So with the 94 lady I asked not to have her anymore it was way too much now any other client I’ve had I’ve never been demanded to come in and sign a release saying I don’t want this client anymore. I had to be at my other client on top of grieving. So I go in in my jeans and a t shirt. I let them know my uniform was in the car they demanded I put in on NOW. I refused I’m an adult and I know what I need to do how I get this uniform on is none of your concern. And if you feel as tho I wasn’t going to put it on come do a house visit I’m 30 you or no one else shall talk down to me. Now as this is going on I was already annoyed because in the health field I’m there with other people’s families everyday some I’ve been with throughout there transition no one in this office has sense to say let take her off the schedule for.a couple of days to allow her to be with her family. NOOO AS I SAT IN THIS OFFICE ALBIA STILL WANTED TO KNOW ABOUT MEDT WEEKS SCHEDULE AND IF I WAS CONFIRMING ID BE THERE. I QUIT RIGHT THEN THERES NO WAY YOURE ASKING ME THIS AND I JUST TOOK MY AUNT OFF LIFE SUPPORT YESTERDAY. I called for a print out of my check stub they said they threw them out. The irs says you as an employer keep check stub for four years. NOT THROW THEM OUT WITHIN UNDER A YEAR. I would not recommend them several people told them they wanted to be released from clients they cut their hours also