Burst Creative Group
Client Reviews on Burst Creative Group
Feedback:
Absolutely horrific experience! I would strongly advise that nobody uses this agency. I've dealt with many different people in my career, across many countries and cities, including many in Vancouver. Never have I met such an arrogant and rude owner as Jeff Pinder. Absolutely NO business ethics, no morals, the lowest standards and will avoid ALL client interaction once he has his hands on your initial deposit. He doesn't care about you, won't take notes or log any calls or meetings, doesn't make eye contact, very weak handshake and has very little knowledge or experience regarding the services he claims to offer. He does not know what he is talking about. Period. Once you make the initial email or call to Burst asking for help, Jeff will respond promptly, and happily tell you that Burst can offer you everything and more within your budget. You'll probably feel a spring in your step and leave the meeting feeling confident and excited to get started with your project......or you might realize that he is not to be trusted immediately, so trust your gut! What you won't be told is that he will have forgotten the majority of what you said, and has not taken any notes. If for some miracle he has taken note, I'll bet your bottom dollar it won't be accurate since he doesn't listen and has the attention span of a child in a candy store.There's a good chance you'll end up asking for a refund (once you've spent more than you set out to) so don't allow yourself to be manipulated by what comes out of Jeff's mouth. I was mortified when I heard the excuses. No apology and not an ounce of care, almost as if he didn't have any pride or dignity. I wouldn't be surprised if the company were in financial turmoil, and the staff don't appear happy as they are the ones left to pick up the mess. I have been so unbelievably disappointed, and have lost an awful lot of money and business due to incompetence, lack of interest and pure greediness. I typically invest in and enjoy working with good people, that said, Burst's studio team don't seem bad at all, they are simply working for somebody who has absolutely no clue about anything regarding honest relations, strong work ethic, how to deliver successful projects and how to retain clients and actually like working with them - and not only for their money.Not sure how many lies Jeff has told, not even sure what was a lie and what was the truth. I hope whoever reading this has decided to look elsewhere for their creative requirements. Working with Jeff was a very big mistake for my business, and consequently caused me a lot of stress both professionally and personally. I wish somebody had given me a heads up sooner, hence this review.I'm not sure whether to laugh or cry. My experience has been very concerning.
Feedback:
Working with the team at Burst was a pleasure. On time deliverables and open lines of communications made our project run smoothly.
Feedback:
Burst! Creative Group has been great to work with over the past couple of months. They have worked with us on several different projects and have helped elevate our brand to stand out in our competitive industry. Thank you Frankie and Jeff for your support and creative designs. We look forward to continuing and developing our relationship with Burst for many years to come!
Feedback:
Burst! Creative Group is a truly innovative web development group with a great work ethic and client management skills. We recently launched our new corporate website for our modular construction company Stack Modular and our team is thoroughly impressed with the final product. Jeff and his team set a clear program out for our project and executed on schedules and deliverables as promised. Our clients and future clients are now giving us great feedback on our new site. Well done team!
Feedback:
Very unprofessional. His morals are not to standard. He pays his clients to write reviews for him. He wasted a lot of time. He deletes bad reviews to make his rankings climb. He plays the sympathy card and he does not know any ethics towards running a business. I will never be using his services again.
Feedback:
Great company, work and people, I'd recommend Burst for anyone who needs to build a stunning & creative product, they built my website on time, with better quality than i imagined, looking forward to work with them in my next future product.
Feedback:
Their vision is outstanding! When I came for the initial meeting to discuss what I wanted for my website, not only did they meet my expectation, they went above and beyond anything I hoped for. The environment is welcoming and I almost felt like I was part of their team. I highly recommend this group to everyone. Absolutely wonderful!
Feedback:
Just starting out and really appreciate the job these guys did. Their straight forward approach is refreshing in today's environment and they exceeded my expectations within my budget. Will definitely work with Jeff and his team again as my business grows.
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Very unpleasent place to be.
Feedback:
Boss is a bully. Not good environment at all.
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