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Client Reviews on Camellia Communication

    • 3.3
  • 8 Reviews

Most helpful positive review

0 people found the following review helpful

By LRB234 May 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Aunteejudy Taylor Jun 19, 2019

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Worst customer service ever. If you call they say they put in a ticket and no one ever calls back.

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Excellent service!!!

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Called a few weeks ago about our internet. They said they would right up a ticket and send some one out and we are still waiting. Called this morning and they took my number and said someone would call. Guess what we are still waiting. Smh.

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Great business

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It's very basic. Average service. Slow internet.

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No complaints. Tech service was speedy and the guys were nice.

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UPDATE 2:46 8/24/2016 5 STARS. THANK YOU AGAIN!! ALL SERVICE UP AND RUNNING!! UPDATE 1:31 pm 8/24/2016 The service rep is at the house. Thank you Camellia Communications! UPDATE 10:08 am we did speak with the office. She is resubmitting the work order. She was very polite. Cable/internet went out Saturday, August 20, 2016. Called and received answering service. Monday August 22 still no service or communication with Camellia Communications rep. When we called they had no idea of our report of outage. The rep said they had not gone through the weekend calls. It is now 9:56 am Wednesday August 24. Still no service or call from Camellia Communications. I do not want a dish but if this is the service we get from this provider we will will be looking for a new provider. Did not want to check a STAR since the service at this point is minus 2 stars. Only checked since it would not post. If anyone with Camellia Communications reads this, please give us a call.

Feedback:

Might be nice if you put proper numbers up so your customers can reach you.

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