Client Reviews on State Farm
Feedback:
Rude and obnoxious..I called to get a copy of my insurance card sent over and the person that answered my call was confrontation from the onset of the call. I was a copy of my card no change in policy so the 3rd degree I was given was totally unnecessary....Train your people better.
Feedback:
I normally don't do reviews but I felt compelled to write a positive review about Charles Mcghee's State Farm agency. I transferred my auto and home insurance from another SF agent to him about 3 years ago. My old agent's office was nothing like Charles'. He and his staff are always helpful, competent and extremely friendly. I really enjoy doing business with him Raye and Yesenia. If you're looking for a great insurance agent's office and company I definitely recommend Charles Mcghee's agency.
Feedback:
Charles McGhee has been my State Farm Agent for years, I have home owners insurance, auto insurance, and life insurance with him. He has always been available when needed, he is very professional, and very knowledgeable about insurance. His staff is also awesome! I would highly recommend anyone who is looking for insurance to contact Mr. McGhee's office.
Feedback:
I contacted the Charles McGhee State Farm Agency to inquire about auto insurance and the service was awesome. They answered the phone promptly and was able to answer my preliminary questions with accuracy and professionalism. The knowledge and service at this agency is SUPREME!! I highly recommend this agency for one or all of your insurance needs.
Feedback:
Poor agent , didn't say her name , no type of customer service skills at all !!!!, when I first arrived . She was playing on her computer and made me wait close to 10 minutes then asked me what I was here for , quoted me an extremely high policy with out detail, no eye contact when talking, and when she asked a question she couldn't focus on your answer because her face was glued on the screen , for an walk-in experience I felt really unwanted and judged , maybe if I wore my suite I would of be approached differently.. she didn't give a dam, her attitude sucks, state farm sucks and is very bias, asking questions which have nothing to do with auto insurance, .... Do you own your home ...What???? Why?? If you have insurance the quote is lower,What???? Why ?? Blank stare I would never ever set foot in that building or give you my business and FYI most of your agents are raciest !!!!!!!
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