Client Reviews on Chatterkick
Feedback:
I rarely post reviews and wouldn’t have except for the short dismissive email answer from this owner. Instead of venting publicly I would hope my customers would contact me directly if there is ever a problem so I can make sure I resolve it. Feedback helps my company run better for my customers benefit. It was clear this owner does not like feedback. It is obvious where the whole company attitude of ‘we are never wrong, it’s someones else’s fault’ comes from in this organization. The young girls I worked with in BR are very nice and if not for them I would post as a 1 Star. They are sweet and friendly, produce very attractive reports but didn’t ever give any detail requested and their work did not produce orders. I asked to communicate with the owner more than once and was told that was not possible until I finally searched and found her email on my own after I quit using them. After almost two years, I never got the details I requested including actual spend amounts for ads on Facebook. When I questioned it, the answer was always the same. We didn’t spend all you paid but will spend it somewhere else later. Maybe use for social media but they are not knowledgeable or equipped to do any google search engine work. Maybe they just didn’t understand my business but should have brought someone else in to help. Especial considering that during the 2 years I used them I was bounced back and forth between the girls as they were both out on maternity leave at different times. As I continued to increase budget the return got worse so it was better to explore other options. Now after changing companies and only 3 months with a new group the difference is amazing and I wish I had not tried to stay with Chatterkick so long. It was a costly experience
Feedback:
CEO Beth Trejo gave a presentation to our public relations group that was extremely helpful and a great refresher on the ever changing industry that is social media management. Very insightful!
Feedback:
They do a great job of sharing the latest tips to get the most out of our social media.
Feedback:
Chatterkick is patient, professional and extremely responsive. As a social media novice, I knew I needed help to maximize the impact when I ran for office. Chatterkick delivered! They were patient in explaining how things worked, offered suggestions to boost impact and were respectful of the budget. Whenever I asked for analytics, I got the results quickly. I was very well taken care of - customer service is top notch!
Feedback:
Beth Trejo and her team at Chatterkick are constantly leading the pack in new and innovative ways for businesses to connect with their customers on a social level! Beth gave a dynamic presented to our business professional's marketing group recently and everyone was left with many great action items they could implement. Her expertise, guidance and suggestions were appreciated by all who attended. I highly recommend hiring Beth Trejo for any of your presentation needs and also recommend Chatterkick as a marketing partner for your business!
Feedback:
Chatterkick really generated some buzz for our company via Facebook. It was great seeing the results of their reviews so we had concrete numbers to share with everyone. Would highly recommend Chatterkick to others.
Feedback:
Chatterkick is definitely a must have when you are trying to implement a social media campaign. I don't know how others do it but Chatterkick is like golfing or fishing...you make the initial swing or cast and let them do the job. I truly recommend them...but if you are sure give them a call and go from the initial meeting. They all are great, but Molly is thumbs up!
Feedback:
Chatterkick delivers! We needed an updated website for Heritage Berkshire Pork. Chatterkick took our vision and created a website that we could be proud of. Thanks so much to Beth, Allison and Shannon for their patience, professionalism and above all for delivering!
Feedback:
I've been working with Alison Keim of Chatterkick in writing script for our social media marketing of the Chamber's upcoming Small Business EXPO. I provide her the information from the vendor and Alison works her magic producing ready to post script to go with our visuals. AND the turnaround time is quicker than we can keep up with! Thanks for making my job easier!
Feedback:
Chatterkick continues to be a joy to work with! They truly think outside the box. I have used them for multiple Facebook campaigns, and they do an incredible job. They always keep me in the loop throughout the process and remain transparent with the results. My company's Facebook presence has sky rocketed since the start of the campaigns. I would definitely recommend Chatterkick to anyone who is looking for help in the digital marketing world (which is everyone)!
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