Cherokee Communications
Client Review on Cherokee Communications
Feedback:
My diabled mother has to use this company for home phone services where she lives. I hate it because the phone lines are down half the time and no one could reach her. Her nurses were unable to get in touch for home visits, doctors were unable to reach her for appointments, and family was unable to check on her. I had to have a neighbor with a cell phone go over and make sure my mother was okay. Finally just started paying for a cell phone for her because the land line service this company offers is so unreliable.On top of the unreliable service issues, my mother had the "life line" program and would pay a years worth of the bill in advance. Yet 3x this place has messed up her "life line" paperwork and not only did it cost her the 30.00 she had paid in advance for the entire year. She would be billed an extra amount that they would say had to be paid in full within the week or she would be disqualified from the program completely. I know the extra 50-100 a year this mistake costs her isn't much to some but she is on disability living off under 800 a month. So it is a big deal to her. Lord knows how many other people they do this to every year.Definitely would not recommend this place.
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