Edition:

Client Reviews on Citizens Community Credit Un

    • 2.3
  • 10 Reviews

Most helpful positive review

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By Brandon Charboneau Jun 19, 2019

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Most helpful critical review

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By Michelle Reiger May 19, 2019

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Wow...... this bank has really went downhill over the past five years. At least you got all you can eat Dum Dum suckers.

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Awesome bank love it there its convenient for me..

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I always get service with a smile couldn't ask for more

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Not the bank it says it is

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Aint open.. and they invest your money

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Every time I call I get put on hold forever and the lady answering the phone was very rude.

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This credit union is absolutely terrible the upper management are liars and cheats. I wouldn't recommend this credit union to anybody.

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Worse experience from any bank today when i tried to take my Business Deposit in that teller is just plain lazy but most of the staff are friendly

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If you don't mind waiting a month for your debit card and checkbook to arrive the bank is fine.

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I tried to get a 30 year fixed home loan and the loan officer took all my information down and once we were finished I never heard from them. My home was already sold for $160,000 and I owed less than 50% on the mortage so I could put more than 20% down and pay off a lot of credit card debt. I applied for the home mortgage loan in May and I was set to close on my home in July so I didn't have a lot of time. I got tired of waiting and went to US Bank where they worked with me to where I got a 30 year fixed home loan at 3.75%. I did exactly what I told Citizens Community Credit Union I would do. I put more than 20% down and paid off over $33,000 in unsecured debt. US Bank is still working with me to get me the best possible deals and get my finances in order. I still have a checking account and an IRA with Citizens Community Credit Union but I keep very little money there since I was treated so poorly and refuse to do business there unless I need to make occassional deposit.

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