Client Review on Colgan Agency
Feedback:
Wow!! We got "MORE COVERAGE' for 'LESS MONEY'!It started when a woman who answered the phone was extremely knowledgeable, helpful. and agreeable. I decided that if the company had the sense to put someone like her in the front office, they probably knew what they were doing and they did.We have been with another insurance company for 30+ years. Within a span of 5 years,we had 6 floods in our basement and incurred huge bills replacing 3 furnaces, 3 waterheaters and washers/dryers. Needless to say, we were subjected to much frustration and great expenses.We were compensated with very little. The floods were a result of problems with PWSA when there were steady, heavy rain storms.Enough was enough. We contemplated changing insurance companies and agents.After a referral from a friend who was so happy with her agent, GENE SVRCEK with Colgan Ins Co, we called Gene.He drove all the way from Donora to the city just to look over our situation and didn't complain about the inconvenience. Gene Svrcek, with his INDISPENSABLE KNOWLEDGE, outlined a solution to our current problem. Gene was able to "LOWER OUR PREMIUMS AND DOUBLED OUR COMPENSATION'. Gene is an advocate for his clients. We appreciate the time and effort he expended on our situation. His constructive suggestions helped us in the end.It was a pleasant experience from start to finish! He is considerate,creditable,dependable,efficient,honest, and oh so pleasant! I don't usually give UNSOLICITED ADVICE, but this seems to me to be a special case. We hope we will enjoy many more years of doing business together! I can recommend with complete confidence GENE SVRCEK with COLGAN INSURANCE AGENCY.
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