Frontier Health
Client Reviews on Frontier Health
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My stay here was very very helpful! My only complaint was it was the winter and the heater in my room was broken so there was really no way to get warm because they were afraid to put a space heater in our room for odvious reasons. The staff was fantastic and helpful, the people I was there with we're very encouraging. Group therapy was so helpful. If you feel like you need treatment, I highly recommend the CSU!!
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Excellent care!!! Stable, safe environment.
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After my hysterectomy I lost it for a few days. They got me back on track and were very kind. While there i had to have a emergency surgery from complications due to the previous sugery. Was not at all what I expected. Entire staff was wonderful.
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Only problem i had was they didn't allow my family to bring me my Dr. Pepper cause it wasn't available there. But they were nice about it. This place made me feel so at home. Normal. When I tried to end it all i was sent here. I got in very late but I had a bed ready. The food was like home cooking. Kinda boring at first but everyone that was in there like I was were so nice. This was a great experience to give me hope.
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One of these pictures was taken the day I left for inpatient treatment. The other picture was taken just now, after 5 days of respite and retreat; in the confines of this mental health facility. A Clinical setting that one could call home for a few days. To get some insight, resources, support, and even lifelong friendship.    Entering the doors of a mental health facility has always been something that I've tried to do, but couldn't. Without that particular guidance or knowledge of what to do and how to go about it, combined with overall poor mental health; it was impossible for me to make necessary changes in my life. As long as I can remember I've struggled with this. There are maladies and diseases of the brain, neurons and synapses that fail and start. I am not the only one, neither the first nor last to suffer.     I didn't know that what I would learn within the walls of this building, was about the unique and ever-varied selection of human beings who are deeply broken. Never have I felt more at home anywhere in my entire life. With all the responsibilities taken away from me, I was able to thrive as my true self. The Holy Spirit worked there to change people's minds and soften people's hearts, while mine opened up.       I learned more than I could've imagined about love, about all the different ways that you can love somebody when you have Christ in your heart. What I thought was a scary and daunting task, turned out to be a surrender that was worth every moment of discomfort to get there.  I was lulled into the gentleness of being cooked for, of being cared for, of being taught new things about how to cope. Taught about how drugs and alcohol affect our life and the quality of our Mental Health. I was taken care of after a lifetime of taking care of others, never being able to develop proper self-care. I make no excuses for the life that I've lived, and I claim full responsibility for all the mistakes that I made when I was in my pain.  It has been hard every step of the way, and I wish I could have reached out sooner. Gratefully, we still have today; and I am thankful for the opportunity to change my life. To alter the course of my genetics, breaking the chains that have bound so many people around me and before me.    This topic is one that is difficult to understand for people who have not dealt with crippling mental illness. It's also triggering for people who deal with mental illness, but are able to function so well; that it never has the opportunity to surface and be healed. A person who is struggling does not need advice, pointers or opinions on the subject of mental health. The rules are not the same for those whose brains have been traumatized and wounded. Or those whose chemistry came pre destined for eventual illness.    It's also important to remember that those who suffer with mental illness are not professionals on the subject, and Neither are the people around us without degrees or experience. The words we use with hurting people are just as important as us going through treatment, staying on meds and going to therapy. The company we keep must be supportive, encouraging, and open to receiving when mentally ill people need to talk.    The isolation of living a life that differs so vastly from a healthy one, can cause mentally ill individuals to feel embarrassed, afraid, and withdrawn into themselves. We feel like a burden to those around us who are going through so much on their own already. It is important to reach out to your friends and loved ones, even if it's a surprise visit or a text saying that we are valued. Hearing I love you does more good than giving advice.      I am grateful to those who made my experience in CSU, a warm and accommodating time. I HIGHLY reccomend that anyone struggling with mental illness and/or substance abuse; should absolutely take the time to take refuge within these walls.
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Great staff very helpful. Thanks so much.
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I have to say I had hoped for better. It took about 13 hours to get me checked in. I was starting to think I'd have to sleep on the floor in the lobby. I was supposed to receive a diabetic diet but, once I was there, they said they wouldn't do that because my A1C was a tenth of a point below getting an actual diabetic diagnosis. (6.4) I tried explaining that my doctor said the diet was necessary to keep my blood sugar from going any higher, being diagnosed as diabetic and maybe winding up on insulin. Unfortunately, they didn't seem to grasp the concept so I couldn't eat half of what they gave me. I have some physical conditions that cause me pain. The beds were hard as rocks and I was in so much pain that I spent most of each night in tears, tossing and turning and completely unable to sleep. I asked if I could have an air mattress or pad of some sort brought in and was told no. By the end of 3 days I was starving, could barely walk and was about to collapse from exhaustion and lack of sleep. Aside from a few minutes with the doctor, there was no real one on one time with the staff. We were expected to attend group sessions but they were all geared toward addiction which was not what I was in there for. After I left CSU I had my first appointment with my regular therapist. She was reading through notes from my group sessions at CSU and one of them said I had talked about my struggles with overcoming addiction! My best guess is that whoever put the notes in must have said the same thing about everyone. They probably had no idea who I even was and they obviously had no idea why I was there. It's been a while since my time at CSU and I sincerely hope things have improved but I will NOT be going back to find out. If I need help, I'll go to the emergency room or Woodridge.
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I wish I had known about this place a long time ago. They have been a big help to me. They understand me and didnt judge me for being mentally ill. I will definitely go back if I get overwhelmed with life again.
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Incompetent staff. Apparently can't hear the doorbell or phone; had to call and ring for 30 minutes before some rude woman called back acting like she's been there since 8 when, if that's the case, she's just not doing her job.
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