Edition:

Client Reviews on Crittenden County Farm Bureau Insurance

    • 3.0
  • 2 Reviews

Most helpful positive review

0 people found the following review helpful

By Karen Steuerwald Jan 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Edith D Oct 19, 2019

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Feedback:

If I could give 0 stars I would, but in order to leave a review I have to give a 1.We changed out Homeowners insurance to a different company effective June 1st 2018. My husband went to this office and filled out the paperwork to have the policy cancelled. He was assured in 3 weeks the money would be sent back to our Mortgage company. Well guess what?!?!?!!?!?!?!? You guessed it, the idiots didn't cancel the policy. My husband went back up there today & was told it would be another 2 weeks before the money would be refunded. This has created a huge shortage in our escrow account and will make our payment go up $200 a month. Never, ever do business with this company!!!!!! One of the reasons we changed was no one would ever get back with us when we called their office. It would be days or weeks before anyone would ever call us back on any occasion. Typical, take your money & give no service. Absolutely the worst customer service ever!!!!! Customer beware if you choose to do business with this company!!!!!

Feedback:

Handled a water leak and new floor courteously, knowledgeably, and efficiently. Great customer service.

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