American Automobile Association
Client Review on American Automobile Association
Feedback:
took the Western Caribbean Cruise on Carnival Miracle...old boat that needs updating...crew were nice and food not bag....worst part was the formal dining room.....purple grape lights everywhere and I mean everywhere....way too much and heavy brocade fabric and wrought iron grapes on the booth seats....again the staff were super nice but that dining room could give you a bad dream.....all the ports were great so no complaints there.....one comment however was with AAA Travel Lynnwood it was our 50th Wedding Anniversary family cruise with our two kids, spouses and 5 grandkids and we all had a great time BUT AAA in Lynnwood WA did not do a good job on keeping us abreast to when our final payment was due....I had to CALL THEM for the day it was due.....our agent Lisa Eckhart had some family issues to take care of BUT she should have given her assignments to other staff to attend too. I told her I would never book another cruise with AAA Lynnwood WA as she did not do her job taking care of her basic duties for all 11 of us in our family. I would also not book with Carnival again...they need to update some of the fleet that do the same cruises over and over.....I have had a great experience with Royal Caribbean and will look to them DIRECTLY for my next cruise.......I don't think AAA travel does that much for its clients and it is easier and maybe more cost effective to book directly with the cruise line yourself. Respectfully, Pat Luczyk, Mukilteo WA
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