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Client Reviews on Dan Barnett - State Farm Insurance Agent

    • 3.0
  • 4 Reviews

Most helpful positive review

0 people found the following review helpful

By Phil Decara Oct 19, 2017

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Most helpful critical review

0 people found the following review helpful

By Ted Korte Jan 19, 2019

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Feedback:

Terrible service! They are very friendly and happy to take your money but if you need anything related to a claim they will pass you around until you just give up. This office doesn't even get along with their own claims office which is pretty telling. Tried to elevate it but Dan Barnett refuses to return a phone call or meet in his office. I just left State Farm after a loyal 35 years. I would stay away from this office before you actually need your insurance.

Feedback:

The staff is always very helpful with advise and assistance.

Feedback:

Consistently offered help and service with insurance and non-insurance issues. Uniquely care about people and helping them understand the process of acquiring the best coverage at the best price. JD Power & Associates give the highest reviews for claim handling and process. You won't regret contacting this caring and professional group of people who also serve and give to the community on a regular basis. Best overall experience out there.

Feedback:

After getting in an accident State Farm had terrible service from Beginning to end. Being passed around on a "team" when the team had zero clue what the last person talked about is not a team. Was told finally after being on the phone for THREE hours that my claims check would be ready to pick up the next day. Never got a phone call so Monday I called and all I was greeted with was oh you will have to wait for the mail. Called again Tuesday and same lady said all you can do is wait on the mail. Wednesday I called this office again and was met with the same answer. So I called the corporate "team" and another lady said oh I see your information from last week.... Okay where is my check? I believe someone forgot to send it. Are you serious?!?!? FInally I get a call Friday saying my check finally arrived. I ask if I can extend my rental car 3 days so I can get a new car. I was met with a rude no I am at my limit, I have to turn it in tomorrow. Terrible, lazy, do not care about their clients at this State Farm office. Will be looking into new insurance next week. Stay Away

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