Diamond Title Agency
Client Reviews on Diamond Title Agency
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Great costumer service
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Professional staff.
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Had a pleasant visit closing on a new home. Everyone was helpful and knowledgeable. Comfortable facility and easy to find location.
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A very frustrating experience. This organization couldn’t even handle getting my closing documents correct and came to me after closing for more money. Then they couldn’t even handle mailing out my closing documents ( in over 60 days) because they were short staffed. I understand staffing issues, but if you can’t hire, either pay more or stop taking so many clients. I will make sure to specifically prohibit any sellers from using this organization on any properties I purchase going forward.
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They were great!! I had my house closing here and I was finished in no time!! Fresh popcorn, sodas and bottled water available while you wait. Staff was very knowledgeable and friendly. Would definitely recommend this company.
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Great people and experienced a easy closing on our new home.
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Total lack of customer service and partnership with me, as the seller who is paying for their services. Recommend you use ANY title company other than this one. Pat was completely rude and unprofessional in handling our closing. This was by far the worst experience I have EVER had with someone I paid to do a service for me!
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Diamond Title has provided my company with title services for years and has grown and become a local staple of its category by providing organized, timely and professional Real Estate Transactions/Closings.
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My dealings with them were a nightmare. They were handling a property transfer for a realtor I was using. They sent the paperwork to the wrong address and proceeded to harass me about how IRS would get the information about the sale with or without my ssn. Nasty phone calls. Also phone calls from restricted numbers. The office manager was the only one in that organization that was courteous to me. I told my realtor that she needed to use somebody else. There was never an apology for the rude behavior. I still don't know why they couldn't send the paperwork to the proper address when I gave it to them verbally months earlier.
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