EberlyCollard Public Relations
Client Reviews on EberlyCollard Public Relations
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As a client for more than 8 years, I have found that Eberly & Collard’s owners and staff are extremely authentic, reliable and professional. Their work ethic quickly earned my trust. Anything they say they will do for my business, they accomplish quickly and with excellent results. . I highly recommend them to any business owner or marketing manager who needs a trust-worthy and results-oriented marketing agency.
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Eberly and Collard have become my go-to for business strategy and implication. At the end of every meeting, I am blown away by their ability to always be two steps ahead. In turn, this creates an effortless transition from plan to action.
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Eberly Collard Public Relations has been a part of my business for 4 years. During that time, I've developed a personal relationship with both Mr. Eberly and Mr. Collard. They have become close friends and are genuinely kind and helpful people. Their personalities definitely show in the work they do, which makes business with ECPR a great experience. Not only has my business grown, but my personal image in the business community has been positively impacted too.
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I am an interior designer in Atlanta. I have 27 years experience in my industry. I relocated here in Sept. 2015. I talked to other designers and they said the best thing I could do would be to hire a PR firm. With some research I found of Eberly & Collard PR. I signed a contract with them on Aug 25, 2017 for $12,000 and they were to deliver verbatim "One press release/article, a written bio, mission statement and brand narrative messaging". I was clear with them that I needed results before demand falls off during the holidays.I paid them $10,000 on Aug. 31, 2017. They did not send me questions for the article until Sept 8. On Sept 14, I sent my response. It wasn't until Sept 26 that they completed the 598 word article. It got submitted to one, online outlet, PRNEWSWIRE on Sept. 27. Their agreement said verbatim "A press release will be submitted to a network of over 30,000 journalists, 3,000 National Newspapers, 3,000 TV Stations, 3,000 radio stations and 6,000 News/Web Databases." I took this to mean they would distribute the article to a network of their own cultivation, a network that they developed, I was wrong. While the article did get placed on various websites via PRNEWWIRE, it generated no business. I was left in a tail spin.Tues Oct 3: They demanded the remaining $2000 of the contract total. They had only delivered the article the prior Wednesday. According to the agreement it was due on Oct 1 (a Sunday). They threatened legal action if payment was not made immediately. "You are now past due on your remaining balance of $2,000. By your defaulting on the owed balance, you are preventing us from staffing and servicing the branding narratives that were earmarked for October. Should you like to remit the past due balance in full by tomorrow, October 4, 2017, 5:00 PM EDT, we will be glad (and enabled) to proceed with the branding narrative portion of the contract. In closing, the unpaid balance of $2,000 was never an optional payment. Moreover, it was and is a requirement on your part as allocated for in the signed agreement. (not 2 parts). It is our hope you will remit the past due payment and thus collaborate with us in a professional manner, so we can together work on the branding narratives amicably. If you otherwise choose to handle this matter negatively in any way, or disregard the above information, we will have no choice but to turn this matter over to our counsel." (2 days after due)October 4th, I paid them the balance on the contract. Oct 5th they sent a questionnaire for a narrative of my company.Since the $12,000 I spent with E&C generated no inquiries, no business. I asked them if we could come back to it when I could address it. Their response was:Oct 13: "We will complete the narratives after we receive your finished questionnaire. Of note, since it is past the timing of the project, we will have to work it back into our schedule after we receive your answers to the questions we provided. This may mean it will take a bit longer than if we had had the information in hand when the project was still active. But, yes, we will provide the branding narratives as described in our plan." I took them at their word.April 22: I sent my response to their second questionnaire.April 23: I follow up on having sent the questionnaire.May 18: As I received no response whatsoever in nearly a month, I filed a small claims case. July 23 at the courthouse. They said I didn't give them enough time to respond to my April 22 email and they say they would still be willing to deliver the remaining items from the agreement, just like they said on Oct 13th.Since I felt that their agreement was misleading, I sued for refund. The judge sided with Eberly & Collard because their agreement said the project contract was for 9/1 - Oct 31. So despite their promises to deliver the remaining items later, I never got them and they got $12,000.00 for one 598 word, one page document.
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Excellent company! This firm is authentic and it is a pleasure working with them. I highly recommend them to anyone looking for quality service.
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New Convenient Location: Midtown Atlanta‼ Looking for a PR firm that understands their clients daily needs/ challenges, has a customized approach to brand your business, and impeccable service We are fortunate to have E & C PR in Atlanta, but don't be fooled as they work with companies from all over the world. Don & Jeff spent considerable time with me as a prospective client. I was truly impressed at the level of service they offer to their clients. You'll find their work in places such as HGTV magazine , Traditional Home, Building Design+Construction, Civil Engineering, & May-June 2015 retrofit magazine featuring Atlanta's most recent incredible transformation at the Ponce City Market #poncecitymarket #eberly&collardPR. They are conveniently located in the heart of Midtown Atlanta. Give them a call if your seeking results , instead of promises that might never come from other firms‼
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I have work with Jeff and Don for over a year now and I can say one of the things I appreciate most about them and their firm is the attention to detail that they put into everything they do. These guys really do dot all the i's and cross all the t's and i am not just saying that. These guys pay serious attention to detail. That being said if you have a chance to work with them in any capacity...DO IT!
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Don and his team are very high energy and genuinely care about their clients. They immerse themselves in their clients' industries and take pride in finding the best way to promote the products, services and people they represent. I highly recommend ECPR to anyone looking for an agency that understands what it takes and gives each client the attention they deserve.
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We worked with Eberly & Collard Public Relations to manage our public and media relations a few years ago, and the results have been right on target with what they said they'd do for us. Our construction and design-build projects are published in magazines and business journals every month. Eberly & Collard Public Relations has gotten us over a dozen speaking events every year which has been good for our owners and management team to gain face time with audiences like construction site owners, developers, architects, and other key customers important for our sales and marketing. We suggest them as a results based firm and give them a five star rating based on how well they have met our PR needs.
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Eberly & Collard Public Relations manages my PR and speaking events and I highly recommend the firm to anyone looking to boost brand awareness and publicity for interior design and architecture. I can say the owners and staff work very hard to meet our PR needs and produce media results for us year in and year out. They have a good work ethic and reputation for being dedicated to their clients and the design industry. Posting a pic of one of many design magazines they have worked with on our behalf to secure media coverage.
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