Client Reviews on State Farm
Feedback:
Erik and his team have gone above and beyond to provide an experience of quality customer service! Any issues that I have had were resolved quickly and professionally! A+
Feedback:
Erik and his staff do a great job following through with questions that I have in regards to my policies. They call me when something has changed. Every time I call I receive a pleasant response and extremely helpful.
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Very friendly staff, helpful, and knowledgeable.
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Working with Erik and his team is always a pleasure ! Can't thank them enough for making sure we were properly covered and had consent communication during our claim ! Thanks again
Feedback:
Customer care and service not the best. I moved and I was pleased to hear my insurance premium went down but since then I've had nothing but problems. I've had multi car discount and accident free for years and for some reason it was removed. I called office to correct I was told I would get a call back in 5 min a hour passes no call I had to call back. Recently had problem with getting bills I call and insurance has lapsed. I have had State Farm since I was 16 and with my whole family. Very disappointed. I will be changing agents. The customer service was very harsh not a pleasant experience.
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