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Last Updated May 1, 2024
Client Review on Ernie Johnson Insurance Agency
Feedback:
Initial experience was very ungrateful. Receptionist didn’t bother to look up and greet. Immediately, while keeping her eye contact on her computer asked us to have a seat. No other customers were there at the time yet we waited. After a few minutes of still no acknowledgement we decided to leave. As we exited, we thanked her(not sure why but we were taught manners) she replied”ok!” As if she wasn’t bothered in getting any business. It’s unfortunate a place loosing business due to a receptionist lack of customer service skills. (Ps: as a previous caller she was rude on the phone as well)
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