Fifth Third Bancorp
Client Reviews on Fifth Third Bancorp
Feedback:
We applied for a mortgage (selling our house and purchasing a house For the same price). The house we were selling was mortgaged through Fifth third. We were told everything was approved. Then 4 days before our closing date they told us they would not give us the mortgage. We had to take the cash out of our 401K to pay cash. Then received a home equity line of credit from our credit union. At tax time we had to pay Uncle Sam $17000 because of the withdrawal. And fifth third didn’t even reimburse us all the fees they charged us for our loan. We had been their customer for over 40 years. WE WENT TO CHASE!
Feedback:
Easy and convenient banking. Customer service did improve from before at this particular location. Sometimes their cash station is broken though. Once in a while.
Feedback:
I had been seating here for over 30 minutes. I finally decide to get in line and ask for a banker, yet they told me to take a sit and wait. Waited another 30 mins, 10 mins before closing time. I hear customers in the drive in beeping in telling them their still waiting, then people in line complaining. Horrible bank
Feedback:
You can now do cash deposits from the ATM which is nice, customer service is stellar at this location.
Feedback:
I had to change my name on the account and they were very helpful, it just took awhile for someone to be able to help me because they were busy
Feedback:
Great customer service at this 53 compared to many of their other locations in the area.
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