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Client Review on Freda Real Estate, Inc.

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Prior to our arrival in Sea Isle City for a beach week with friends, my experience with Freda had been excellent. The booking had been easy to make, the price very reasonable, and the agent had gone out of his way to visit the property and provide us with detailed notes about the layout, which had not been obvious from the pictures.Upon our arrival, however, we found the home to be under construction. The deck was wrapped in plywood, a ladder was propped up against it, and a contractor was working in the driveway, noisily sawing through aluminum. The owner greeted us, eventually apologizing for the construction, offering us a modest gift certificate for the inconvenience, and informing us that the construction would be wrapped up a couple of days later--in other words, it would continue during our stay.More upsetting than the failure to notify us of the construction was the response from Freda. When I called our agent to complain, he seemed unable to understand why we would be upset by the fact that our vacation home was under construction and would continue to be under construction during our stay. He reluctantly agreed to ask the owner to postpone the work until after our stay.Later that day we discovered that the outdoor shower wasn't working. Clearly no one had done a walk-through of the home to ensure that it was in good, working condition. While neither this surprise nor the unexpected construction derailed our vacation--we had a great time overall--we'll be booking through another agency next time.

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