Edition:

Client Reviews on State Farm

    • 4.3
  • 16 Reviews

Most helpful positive review

0 people found the following review helpful

By John Johnson Aug 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Jessica Oct 18, 2019

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Feedback:

This company is ridiculous. If I could give zero stars, I would. My entire family goes through them, so I was always hesitant to leave. But charges were always different, every single month. How is that possible?! It never made sense! Some times it was only a few dollars, other times it was a 20 dollar or more jump. Not something you can really plan for if you live paycheck to paycheck. The service is subpar, they weren't ever particularly helpful. I recently had some bad luck and had a few accidents and they just started going after my brothers account, 4 months after the fact. Even after they raised my payments. They said they were going to charge him an additional $100 a month BECAUSE OF MY ACCIDENTS. We are separate policy holders! In what way is that legal? They are just out for money, getting it in shady ways. Avoid this company if you can. -5/10 Would NOT recommend.

Feedback:

This is a fantastic office full of friendly and hardworking people. They worked with me to get the best coverage at the lowest price possible. I 100% recommend this office.

Feedback:

Garrett and his crew are, hands down, the most helpful and friendly insurance agency I have found. Always a sense of urgency for the customer and they go above and beyond to straighten any issues out. Would recommend to anyone and everyone!

Feedback:

Great staff, friendly service. They have a agent by the name of Vanessa, shes AWESOME!! Give her a raise.

Feedback:

Staff is super attentive to your needs and desires as well as what you situation can comfortably afford. Garrett really takes his customers seriously.

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When Stacy called me 4 days in a row and I finally answered and hung up on her she left me a 60 second long voicemail on how we’re both grown ups and I should call them back. Super unprofessional.

Feedback:

Garrett, Sharon, and the whole crew have gone above and beyond. And, State Farm has handled my claims (house and automobile) quickly. I've been with this crew for years. They are fantastic. Their rates are lower than competitors as well. I know.... I've shopped around.

Feedback:

I have been dealing with his office for over 20 years

Feedback:

Good service and nice coverage. Some other companies are cheaper.

Feedback:

Garrett and his team go above the norm to make customers feel comfortable and helps to understand insurance in a way that makes sense! Highly recommend him and his great team !

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