Giant Communications, Inc.
Client Review on Giant Communications, Inc.
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If you are reading these reviews it behooves you to make careful consideration of what we are about to post. Steer clear of this company! They admittedly know NOTHING about TECHNICAL SUPPORT. They ONLY turn on the internet. That's it! Our Internet telephone wasn't working on their system so we called them a few times. When we finally spoke with a person of "knowledge" that person told us the company only turns on the internet and will not provide technical assistance to meet the requirements our Ooma teleo system needs. We had to factory reset the company modem box because they lack the knowledge to assist us with a different technical issue. So if you have other systems that rely on internet service in order to function, Giant Communications WILL NOT work with you to resolve any issues, regardless of their petty responses to complaints on this forum. And, no, you will not find an account with this name since this name is a pseudonym. Giant Communications appears to be simply a money grabbing scheme with minimal to non existent support. It is worth it to pay a few extra dollars to find a different provider.
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