GreatBlue Research, Inc.
Client Review on GreatBlue Research, Inc.
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GreatBlue Research is the exclusive market research partner of Hometown Connections, the utility services subsidiary of the American Public Power Association. GreatBlue’s provides municipally-owned electric utilities with reliable, actionable research and analytics to help them identify and address needs, improve offerings to their customers, and better communicate with their key constituents. The GreatBlue team is flexible and service focused, working diligently to create customized survey instruments based on their expertise measuring utility customer satisfaction and interest in potential new services. The survey design and implementation process goes smoothly on a consistent basis. GreatBlue presents results in clear, concise reports. They use graphs to articulate the data in ways that resonate with utility employees, governing boards, and customers. GreatBlue provides feedback and advice for how to improve utility performance. For their delivery of excellent market research services to public power utilities throughout the U.S., Hometown Connections is pleased to give GreatBlue Research its very highest endorsement.
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