Client Review on Hotel Caravelle
Feedback:
Firstly we booked this hotel for the Spa, an 80th birthday present from my grand daughter and a treat from me for my daughter recovering from serious illness. I explained this over the telephone and they kindly sent a full list of treatments. I also told them I was a wheelchair user and a sked if the lift was near the bedroom, they said yes but did not explain this hotel was not suitable for wheelchair users as most hotels in Italy do. we were told there were NO appointments ALL week, we were bitterly disappointed to say the least, Alli can say is they must have been invisible clients and invisible staff, because I only saw one other person having a treatment, after much argument they offered a relaxing massage. No fault with facilities for young families and able bodied people, but I felt I have wasted my money totally
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