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Last Updated July 1, 2026
Client Review on Hotel Novotel Lausanne Bussigny
Feedback:
(Translated by Google) The hotel itself makes a good impression.Clean spacious rooms, delicious breakfast.But from communication with the staff at the reception - one negative.When checking in, forced to wait a very long time. Check-in time is indicated from 14:00, we arrived at 13:30 and waited until 15:00.Deposit at check-in - 100 francs per day, comparable to paying the cost of living (arrived for 3 days, have 300 francs for the deposit).When leaving, they calculated me incorrectly, deducting a city tax from my card not only for me, but also for a colleague (despite the fact that we made out and wrote out separately).(Original)Сама по себе гостиница производит приятное впечатление.Чистые просторные комнаты, вкусный завтрак.Но от общения с персоналом на рецепшн - один негатив.При заселении, заставили ждать очень долго. Время заселения указано с 14:00, мы приехали в 13:30 и ждали до 15:00.Депозит при заселении - 100 франков за каждые сутки, сравним с оплатой стоимости проживания (приехали на 3 дня, имейте 300 франков для депозита).При выезде, меня рассчитали некорректно, списав с моей карты городской налог не только за меня, но и за коллегу (при том что мы оформлялись и выписывались по-отдельности).
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