Client Review on Hotel Silvano
Feedback:
(Translated by Google) Poor room service: for example, the towels were threadbare and frayed, the room was not tidied up on time, the hair dryer was without extension, etc.The poor restaurant service: the first courses were always overcooked and of low quality; the fruit served in some cases was rotten; sometimes what was booked in the morning for lunch or dinner was not served because finished etc.The aforementioned disruptions and others were promptly reported to staff during the stay without any feedback.I sincerely hope that the structure will remedy the aforementioned inefficiencies due to respect for customers.(Original)Servizio in camera scadente: ad esempio gli asciugamani erano lisi e sfilacciati, la camera non veniva riassettata nei tempi previsti, l'asciugacapelli era senza prolunga ecc.Il servizio di ristorazione scarso: i primi piatti erano sempre scotti e di bassa qualità; la frutta servita in alcuni casi era marcia; a volte ciò che si prenotava la mattina per il pranzo o la cena non veniva servito perché terminato ecc.I disservizi di cui sopra ed altri sono stati puntualmente segnalati al personale durante il soggiorno senza alcun riscontro.Spero vivamente che per il rispetto della clientela la struttura ponga rimedio alle predette inefficienze.
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