Client Reviews on Hype London
Feedback:
Absolutely appalling. We hired Hype to do our new company website. Tony pitched for the work and promised us personal account management, multiple layers of feedback and meetings to help build the site we wanted. He assured us there would be revisions of the site based on our comments until we achieved what was set out in the scope of work.The reality could not have been more different. We had an initial kick off meeting where we laid out the scope of work with our digital marketing company. Hype then disappeared and created a test site. This contained multiple errors, pages not working, poorly laid out content and TERRIBLE design. When challenged, Hype and Tony refused to speak to us, removed the site, held it hostage and demanded their fee was paid in full, whilst at the same time insisting they had finished the job. As the client we were not allowed to give ONE SINGLE piece of feedback on the website. Not one question was asked of us beyond that first meeting as to what we thought of the site, the design or the functionality.Not one change was made to the original first draft, which I repeat was full or errors and pages not working and that’s before even getting to design feedback.In order to salvage something from our sizeable investment of several thousand pounds we were forced to pay Hype in full to release a TOTALLY unsatisfactory and frankly shoddy and appalling website. Our digital marketing company then had to find us a new web developer to come in and pick up the pieces at further cost to us.Buyer beware. Avoid this company like the plague.
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