JM2 WebdesignersMarketing
Client Reviews on JM2 WebdesignersMarketing
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We needed an ecommerce site to sell our products and goods. The entire JM2 team was friendly, fast, and efficient. The training was top notch and they didn't cap us at a specific time. They helped us until we "got it".
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The best firm in NWI for assistance with digital presence. As a client, you need to do your part when it comes to content, most specifically the text, but in exchange, JM2 offers really aggressive pricing making their solutions affordable for small businesses. And they make it super easy to give them content. Support JM2, an absolute treasure to have in NWI. So nice to have a local firm with people you can see and get to if needed so you can understand what they can do and JM2 can understand what you need.
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I hired the team at JM2 for my eCommerce sites (yes multiple) and they knocked each one out of the park by exceeding my expectations, no hidden fees, and before my needed holiday timeline. The seo and social stuff (nerd speak to me) I think is the piece that put each of the sites over the top as I am constantly getting orders. Previously Shopify just wasn’t cutting it for my business and I just couldn't get a handle of what I needed to do to make the marketing work.
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I hate giving a bad review on businesses but I have to be candid and at times negative reviews are warranted. If you can get your website design and services done by a different company I recommend that you take your business elsewhere. My initial discussion with Kyle from JM2 regarding moving my blog over from Squarespace with the same design and functionality was met with confidence that it could not only be executed but done in a timely manner. I was also told that I wouldn't pay anything until the website was up and running to my full specifications. I, therefore, hired JM2 in December of 2017. My blog wasn't even a year old at the time. I was told that the current look and feel would be replicated and it would run and load faster than the current site. Here we are at the end of June 2018, 6 months later and my site just went live. I was told on February 13, 2018, that it would be complete in an additional week and a half! During the process, I had to constantly follow up through phone calls and emails to get things moving and get the design tailored to my website. There would be long periods where I wouldn't hear back from them and no progress was being made as I checked the test site frequently. I was extremely patient throughout this ordeal. Honestly, I was too patient and understanding. I have a long thread of emails to different people at JM2 Webdesign expressing my frustration. So not only did I waste 6 months but now that it's completed, It does not have the look and feel that I had before, in fact, it's a mess! I feel a web designer should be able to look at a site that's up and running and know what to do in order to duplicate the site. I understand that I should have a say but some things I shouldn't have to communicate. In addition, after my site finally went live 6 months later, I didn't even have access to it! It took almost a week for them to give me access. By this time I was extremely behind with my content so I was anxious to get work done. Well, I couldn't because there was no follow up offered on how to navigate my new website. I had to call and request it from someone else after I sent an email to the designer who never bothered to reply to my request for instructions. It was a constant cycle of lack of communication, execution, and customer service. I'd have them fix something and 2 additional eyesores would pop up. It was exhausting. Also, the functionality just wasn't there. The site was very basic. I couldn't even format and move pictures around. The posts that the web designer moved over from my previous site were not formatted correctly and there was nothing that I could do to fix them. I finally got fed up and redirected my domain back to Squarespace. Now I have to start over from square one. I requested a refund from JM2 and though they were sincerely sorry and admitted their mistakes and lack of customer service they refused to give me a refund since they'd taken the time to build the site. My thing is when you do a poor job and I can't use the site, why should I have to pay for it? I hope that they improve for the next person but I wouldn't feel right without warning others to stay away and look elsewhere.
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Top-notch staff all the way around. They do a tremendous job attending to the needs of a client and offer creative, innovative ideas to enhance our website. Keep up the great work!
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Absolutely unbelievable service. I needed a custom mobile app and they were able to do it with all the requirements and suggested some user improvements that has truly taken our product to a completely higher level then we expected. The marketing on the search engines organically and paid is truly paying off for us to be profitable.
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My organization, Feline Community Network, has gone through dozens of professionals and volunteers for our marketing. Never before have we been so happy with the response, level of professionalism, and dedication to our organizations cause. Thank you.
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We needed help with improving & increasing our digital footprint & web presence. After meeting with John, Kyle & the crew at Business Yeti we knew within 5 minutes we'd made the right decision. They got our website up & running quickly & painlessly.
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We were with JM2 and left. We tried a company in Merrillville that promised better results with our Google paid ads. We spent more and our leads continued to drop. We went contacted them to see if they could help. We learned they have some new software. We are now back to spending even less than we were before and are getting several calls per week now from zero with the one company. It was a short six months away but they have definitely upped their game. So thankful that we went back.
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