John Paulin - State Farm Insurance Agent
Client Reviews on John Paulin - State Farm Insurance Agent
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Very good staff and very helpful there not the cheapest in town but they are the best in town
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After having some trust and billing issues with my previous Allstate Agency on the Vestal Parkway I decided to go to State Farm. I found John Paulin on Main Street in Johnson City. I called and spoke to an agent named Teresa, to get some quotes on combined you my car and my house insurance to save money. Teresa was very friendly, very polite, good communication skills and was very knowledgeable about State Farms products. Teresa went over my policies with me line by line and explain to me what each line and fee was for. I was very pleased with the way Teresa handled me as a customer . I would highly recommend John Paulin's State Farm Agency on Main Street in Johnson City. After dealing with Allstate agency that try to overcharge me for having an inground pool when I did not have an inground pool it was a pleasure to join State Farm and to have insurance agency like Theresa to work with. I can honestly say that I trusted Teresa and her ability to provide me with the best possible insurance I can get for my money. As an insurance customer we the customer should have the right to know what we are being charged for and what every fee means. Again I was very pleased with the way Teresa treated me and I would highly recommend anyone giving John Paulin's State Farm Agency a call or stop by. Five stars.
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I would not trust them with your insurance! They completely messed up and then blaimed me, and were unapologetic with the whole situation.
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I would like to start by saying that I have been with John Paulin Insurance and State Farm for going on 27years this July. When I was sixteen I first came under the protective guidance and knowledge of insurance products. Good thing for me as a driver just starting out. There dedication to member service is outstanding and I should know as I work in an industry that is heavily based in good member service. There has never been a time when I needed John or his team and did not recieve the help I was in need of. There has been several occasions over the years when I have needed him and without fail....He's there. I am currently looking to purchase a home and I called after hours to leave a message to have someone call me the next day with a answer I needed about homeowners Ins. To my surprise John picked up the phone and carried on with me about my issues til resolved about 15 mins later...Now I know John has a loving family that he would like to get home to as soon as posible everynight but he took the extra time to pick up that phone and make another client happy...This and so much more is why I would recommend John and his team to anyone looking for true professional insurance help and coverage with any needs you may have.
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State Farm has been my insurance provider for many, many years. When I had a claim, they were great and didn't raise my rates. I will always be a fan of State Farm.
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I have worked with John Paulin's State Farm agency for so many years, I care not count. But what I will say is that anytime a situation has come about, whether accidentally or a windshield required replacement or changing vehicles and we have a few, John's friendly extraordinary customer service has been there to assist myself, my wife or her family in getting it done right the first time.To say they are customer orientated is to light and to know that i have an agent and now a friend and family member at a moments notice is what I recommend to anyone that asks or I just tell them who I work with, because my experiences have all been excellent at every turn.Thanks to John and his excellent customer service associates. Give John a call and prove me right and yourself happy.
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